Delivery & Returns
Delivery will be made within 7 working days to most Mainland UK addresses, Royal Mail do ask that 15 working days are allowed for delivery in rare circumstances for standard UK delivery. Delivery to more remote areas of the UK may take slightly longer. www.fitnessbox.co.uk will endeavour to deliver to you within the specified time. However, there may be instances when we cannot deliver within this time. If we realise that we cannot deliver to you within that time, we shall alert you as soon as possible to try to arrange another suitable time for delivery. www.fitnessbox.co.uk cannot be held responsible if any item you have ordered is impounded by or has extra duty charged on it by your local customs and excise department, therefore we recommend that you check with the Customs and Excise Department before ordering from us.
The following rates apply:
- Free standard UK delivery
- Standard UK delivery £3.99 – tracked (3-5 working days)
- Next day UK delivery £6.99 - order before midday (Monday to Friday only)
- BFPO – as UK
- Standard Airmail £5.99 (3-8 working days)
- Tracked Airmail £9.99 (3-8 working days)
- Rest of World
- Standard Airmail £8.99 (10-15 working days)
- Tracked Airmail £14.99 (10-15 working days)
Returns & Exchanges
If you need to return or exchange any item please notify us by email within 5 days of receipt.
We can only accept returned goods in their original packaging, with tags attached & in perfect condition within 14 days of receipt.
The original delivery charge will be deducted from any refund given. In the case of exchanges a re-delivery charge at our standard rate will apply, £3.99.
We recommend that customers obtain proof of posting when returning goods.
Fitness Box Returns
11 Corsie Avenue